REDUCE REACTION AND RESOLUTION TIMES
With a well organized service management and transparency reaction and resolutions times can be drastically reduced.
To reduce downtimes to a minimum, an organized service management provides valuable tools
Support at the POI with integrated Remote Video Assistance via Browser or mobile Application.
A PLATFORM FOR CHARGING INFRASTRUCTURE OPERATORS
The ARiiVA service platform provides scalability for all sizes of businesses and promotes accountability within teams and organizations. Optimize your operations.
The integration of Dataspots with AR technology as well as QR-Codes will inspire you. We'll also support Barcode scanning in the near future.MAKE AN APPOINTMENT
KEEPING AN EYE ON ASSETS AND OBJECTS
Manage your assets, such as machines, cars, tools, IT equipment, etc., and extend their lifecycles while providing maximum transparency across the entire enterprise infrastructure.
Unstructured, inefficient service processes and insufficiently available digital documentation cause time-consuming efforts when searching for relevant data on the maintenance and repair of managed assets and inventory objects.
YOUR INTERNAL AND EXTERNAL CLIENTS...
maintain an overview of the service status of their plants. Thanks to ARiiVA Dataspots, they can report damage and defects directly at the plant and transparently track the completion.
YOUR SUPPLIERS AND COWORKERS...
know what needs to be done at all times and can avoid unnecessary trips by taking care of pending or soon-to-be-due services and correcting defects on site.
increase the availability of your production facilities, sustainably reduce your operational service costs and dependence on key personnel.
MOBILE DEFICIENCY SURVEY & LOCATION
Mobile recording and location of defects and deviations that occur to ensure a fast repair process - even for personnel unfamiliar with the location - and thus minimize downtimes.MAKE AN APPOINTMENT
LONG STORY SHORT - ARiiVA AT A GLANCE
Who knows the problem not having the right documentation at hand when they're at a reparation or maintenance task?
The wiring diagram is not in the intended bag, instructions and protocols can't be found and just like that up to 50% of the resolution time is spent searching for relevant data . With ARiiVA, the mobile data manager, service and repair work, from asset inventory and defect management to service processing, becomes a transparent and safe affair. ARiiVA is easily and seamlessly integrated into an existing system landscape (e.g. O365, SAP) and can also be operated as a Stand-Alone Application.
Capture assets on the go at the touch of a button,with ASSET CONNECT in the mobile app for Android and iOS: ARiiVA Go.